Virtual Meeting Assistant Job at User Research International, Redmond, WA

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  • User Research International
  • Redmond, WA

Job Description

Job Description

Job Description

We are looking for a highly organized, personable, and detail-oriented Virtual Meeting Assistant to support our remote live sales training sessions. This role is key to creating a seamless, engaging learning experience by managing logistics, timekeeping, and tech coordination during each session. This role is fully remote.
As the moderator, you’ll work closely with the lead Sales Trainer, helping manage participant engagement , troubleshoot issues, and keep the session running smoothly. All training content is provided—your job is to be the trainer’s right hand and the glue behind the scenes.
Salary is $50-$100/hr. Responsibilities

  • Support live virtual and/or in-person training sessions 1–2 weeks per month
  • Serve as timekeeper and help keep sessions on schedule
  • Monitor participant questions and engagement in chat or Q&A
  • Assist with breakout rooms, polls, role-play setups, and transitions
  • Handle basic technical troubleshooting (audio, video, connectivity)
  • Communicate with participants professionally and warmly
  • Track attendance and assist with post-session follow-up (e.g., sending slides or links)
  • Coordinate with internal and client teams on logistics and schedules
  • Flag any issues, delays, or concerns to the Trainer in real-time
  • Help set a positive, inclusive, and professional tone throughout the session
Required Skills & Qualifications
  • 2+ years of experience in event coordination, virtual training support, or client service
  • Comfortable using Microsoft Teams
  • High attention to detail, time awareness, and multitasking skills
  • Professional, warm, and engaging communication style
  • Calm under pressure and solution-oriented
  • Tech-savvy and quick to troubleshoot basic issues
  • Reliable internet and ability to work during scheduled sessions
Nice to Have
  • Mandarin, Korean, and Japanese fluency.
  • Experience supporting training, workshops, or webinars
  • Familiarity with Teams Breakout Rooms, polling tools, etc.
  • Exposure to sales, coaching, or professional development environments
  • Prior work with corporate clients or client-facing roles
What Success Looks Like
  • Sessions run smoothly and on time
  • Participants feel supported and heard
  • The Trainer is able to focus fully on delivery, thanks to your support
  • No tech or logistical issues go unresolved
  • Clients experience a professional, polished training environment

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Job Tags

Remote job,

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