Salesforce Administrator - GovCloud/FedRamp Job at Acunor, San Jose, CA

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  • Acunor
  • San Jose, CA

Job Description

Job Title: Salesforce Administrator – GovCloud/FedRamp (US Citizens Only)

Location: San Jose, CA – 3 days a week at office

Clearance: Must be a US Citizen

Employment Type: Contract / Full-time

Job Description

We are seeking a highly capable Salesforce Administrator with experience supporting environments in Salesforce Government Cloud (GovCloud) . The ideal candidate is a proactive self-starter with strong Service Cloud experience and working knowledge of compliance frameworks (FedRAMP, ConMon, ISO/SOX). This role supports a public sector-aligned Salesforce platform requiring secure, compliant, and scalable configuration management.

Key Responsibilities

  • Administer and configure Salesforce GovCloud platform, ensuring data integrity, user access controls, and compliance alignment
  • Perform day-to-day user management, security settings, permission sets, and role hierarchies
  • Maintain and enhance Service Cloud workflows, queues, case management, and email-to-case configurations
  • Collaborate with developers, security teams, and business stakeholders to ensure smooth platform operations and compliance reporting
  • Support compliance and control monitoring (ConMon) activities and documentation
  • Work within a DevOps environment (CI/CD, Flosum, etc.) to assist with deployments and configuration version control
  • Create and maintain documentation for system configuration, process flows, and change management
  • Participate in UAT, sandbox testing, and production validation for new releases and patches

Qualifications

  • US Citizenship is required
  • 5+ years of experience in Salesforce Administration (including at least 1–2 years in GovCloud )
  • Strong knowledge of Salesforce Service Cloud features and best practices
  • Experience with compliance-based environments (FedRAMP, ConMon, ISO/SOX preferred)
  • Familiarity with DevOps practices and tools such as Flosum , Azure DevOps , or CI/CD pipelines
  • Salesforce Admin Certification required; Advanced Admin or Platform App Builder preferred
  • Ability to work Onsite at San Jose, CA

Job Tags

Full time, Contract work, 3 days per week,

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