Job Description

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at . Team Summary: Within the Real Estate department, the Security team is responsible for ensuring the safety and security of all NOA personnel as well as deterring property damage, trespassing, and theft. We focus on providing a safe workspace through 24/7 electronic monitoring and physical response. Security services include emergency and non-emergency first aid, afterhours access and escorts, employee badges, parking, lost and found, business closure information, and more.

DESCRIPTION OF DUTIES:

• Identify and prioritize physical security and safety needs for staff and properties.
• Monitor physical security operations center including electronic access control, network video, mass notification, and fire detection systems in a Security Operations Center.
• Respond to incidents of fire, medical emergency, threats, activated alarms, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, suspicious activity, and other incidents or conditions.
• Manage company identification and access card processes.
• Perform duties related to the control, monitoring, and granting of access into controlled areas.
• Investigate and respond to reported suspicious activity.
• Provide excellent service, customer relations and communications skills in dealing with employees, vendors, visitors, and contractors. Create and maintain an atmosphere that is responsive, courteous, and respectful; presents a professional image.
• Document physical security activities and incidents to comply with company records retention policy.
• Provide oversight and direction to contract security personnel.
• Conduct proactive interior and exterior marked vehicle and foot patrols for deterrent and incident response.
• Participate on committees or work groups as assigned.

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