Job Description

Overview

At Essen Health Care, we care for that!

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Job Summary

Job Summary: We are seeking a dynamic and experienced General Manager to oversee the daily operations of our outpatient cardiology clinic in the Bronx. The General Manager will ensure high-quality patient care, operational efficiency, regulatory compliance, and effective team management. This leadership role will be pivotal in fostering a culture of excellence, patient satisfaction, and staff engagement.

Responsibilities

• Direct supervision of Medical Assistants and Receptionists
• Oversee medical assistant/ provider assignments
• Oversee recruitment, training, and corrective action
• Provide guidance, mentorship, and performance improvement
• Manage staffing coverage at sites
• Direct supervision and ownership of provider schedules
• Optimize slot utilization KPI
• Identify areas of opportunity to enhance schedule workflow efficiencies
• Identify opportunities to improve patient access
• Provide management and support to site expansion efforts
• Medical and office supply order and maintenance
• Ensure proper staffing for new provider onboarding
• Facilitate payroll for medical assistants and receptionists

Qualifications

• Education:

  • Bachelor’s degree in Healthcare Administration, Business, or a related field (required).

  Experience:

  • Minimum 3-5 years of healthcare management experience, preferably in an outpatient or cardiology setting.

  • Experience managing multidisciplinary teams in a fast-paced environment.

  • Knowledge of cardiology services, clinical workflows, and healthcare regulations.

  Skills:

  • Strong leadership and interpersonal skills.

  • Excellent organizational and problem-solving abilities.

  • Proficient in EMR systems (e.g., EPIC, eClinicalWorks) and Microsoft Office Suite.

  • Ability to analyze data and make data-driven decisions.

  • Fluent in English; bilingual in Spanish is a plus.

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

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