Call Center Manager Job at Dynamico, Fort Lauderdale, FL

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  • Dynamico
  • Fort Lauderdale, FL

Job Description

19 hours ago Be among the first 25 applicants Dynamico is a full-service marketing and operations agency driving growth and innovation in social gaming. Our team is dedicated to creating and implementing strategies that enhance customer engagement and operational performance. Located in Fort Lauderdale, FL, Dynamico is committed to pushing the boundaries of what's possible in the gaming industry. Role Description This is a full-time on-site role for a Call Center Manager located in Fort Lauderdale, FL. The Call Center Manager will oversee daily operations of the contact center, ensuring customer satisfaction and effective team management. Responsibilities include monitoring performance metrics, conducting training sessions, managing team schedules, and developing strategies to improve call center processes and customer service quality. Qualifications Proficient in Customer Satisfaction and Contact Center Management Strong Analytical Skills for monitoring and improving performance metrics Effective in Team Management and Communication Experience in developing and implementing call center strategies Bachelor's degree in Business Administration, Management, or related field Excellent leadership and organizational skills Compensation $65,000-$70,000 DOE Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Industries Marketing Services Referrals increase your chances of interviewing at Dynamico by 2x Sign in to set job alerts for “Call Center Manager” roles. Fort Lauderdale, FL $62,000.00-$75,000.00 2 days ago Telephone Services | Call Center Supervisor Customer Experience Group Lead - Boca Raton Manager, Contact Center Training and Content Development Customer Service Manager, Accounting Department Customer Service Manager (Banking or Finance background) Miami, FL $55,000.00-$65,000.00 1 week ago Manager, Customer Support & Services Strategy Aventura, FL $54,700.00-$91,000.00 1 week ago Aventura, FL $54,700.00-$91,000.00 1 week ago Fort Lauderdale, FL $55,000.00-$60,000.00 3 weeks ago Assistant Manager, Operations | Dania Pointe Pop Up Manager, Customer Support & Services Strategy Miramar, FL $90,000.00-$100,000.00 1 week ago Parts Manager – Service Manager – Service Advisor Miami, FL $70,000.00-$80,000.00 14 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Dynamico

Job Tags

Full time,

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